Helpful resources for your shipment

Payment options

Choose from one of our payment options: Advance payment, PayPal, credit card or by invoice. This page explains each option.

Customs information

This page has more information on the import and customs regulations, especially when shipping outside the EU.

Useful Documents

You’ll find all the documents you’ll need for your shipment here.

Transport insurance

You’ll find information about our transport insurance here. We’d recommend taking out an insurance, in case your goods are damaged in transit.


It is the consignor’s responsibility to package the shipment securely so that it is protected during the transport. We can offer packing material to help with that.


A brief summary of the most commonly asked questions. If you can’t find what you’re looking for, e-mail us. Or would you rather we call you?

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